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Pride Jazzy Air 2 Power Chair JZAIR2
Pride Jazzy Air 2 Power Chair JZAIR2
FDA Class II Medical Device*
Jazzy Air 2 Empowering Chair JZAIR2 by Pride Mobility
Introducing the improved version of the Jazzy Air, the Jazzy Air 2! This new version comes with a power elevating seat that raises 12 inches in 11 seconds, which is 2 inches highers than the original Jazzy Air. One of the most impressive features about this elevating power chair is that it can lower and raise the unit while its in motion simultaneously.
Now, when you are trying to reach for something on a shelf, you can get to your desired elevation while you are heading towards it; as opposed to getting to the shelf, stopping, then elevating to that same position.
With this unique ability to raise and lower the seat while you’re in motion, the Jazzy Air 2 allows you to participate in the present like never before. When the seat is fully elevated, you can enjoy conversations with your loved ones face-to-face. Gone are the days of straining your neck upward to have a conversation.
With the Jazzy Air 2's sleek design, you will be sure to receive compliments on its beautiful design and state of the art elevating technology. Perhaps best of all, this unit is not only made by the biggest brand in the mobility industry, Pride Mobility, but it also comes with one of the best warranties in the industry.
Jazzy Air 2 Empowering Benefits & Features:
- High-back or solid seat pan, reclining sport seat. Seat features 2” of depth adjustment. Choice of 16”x16”-18”, 18”x18”-20”, 20”x20”-22”
- Angle, height and depth adjustable armrests
- Height adjustable headrest
- Newly re-designed lift features:
- 2” lower seat-to-floor height enables user to sit comfortably at standard table or desk
- Raises and lowers in 11 seconds by using the Air switch or VR2 joystick
- Additional features:
- Drives safely at 4 mph in the elevated position
- Integrated foot platform with rubber insert and 2”of adjustment for comfort in both the elevated and non-elevated positions
- Bright LED marker lights offers visibility in all environments
- Active-Trac® suspension with Mid-Wheel 6® Technology allows for maximum stability in the elevated and non-elevated positions
- Single-sided caster forks for enhanced maneuverability
- Under seat front storage compartment keeps your valuables accessible
**Pride FDA Class II Medical Devices are designed to aid individuals with mobility impairments
| Turning Radius: | 20.75" |
|---|---|
| Tire Type: | Solid |
| Ground Clearance | 1.00" |
| Top Speed: | 4.00 mph |
| Heaviest Piece: | 205.5 lbs. |
| Maximum Incline Rating: | 6 º |
| Battery Charge Distance: | 19.20 miles |
| Drive Type | Mid Wheel Drive |
| Foldable: | No |
| Disassembles: | No |
| Armrest Options: | Height Adjustable Width Adjustable |
| Legrest Options: | Footplate |
| Seat Options: | Power Elevating Seat Captain's Seat |
| Seat Widths: | 16"/18"/20"/22" |
| Seat Depths: | 16"/18"/20"/22" |
| Seat Height: | 21.25" to 33" |
| Seat to Floor Height | 21.25 |
| Maximum Seat to Floor Height: | 33" |
| Overall Width: | 23.19" |
| Overall Length: | 41.93". |
| Adjustable Angle Footplates | Yes |
| Frame Type | Standard Power |
| Batteries | 40 AH (pair) |
| Batteries Included | Yes |
| Battery Charger Type | Off Board |
| Drive Wheel Size | 10" |
| Caster Size: | 6" |
| Caster Type: | Solid |
| Base Weight: | 140.00 lbs |
| Standard Seat Weight: | 41.00 lbs |
| Battery Pack Weight: | 65.00 lbs |
| Weight Without Batteries: | 181.00 lbs |
| Suspension: | Yes |
| Expedited Shipping Available: | No |
| Product Weight: | 245 lbs. |
Warranty Information for the Jazzy Air 2 Extended Range
Warranty
5-Year Limited Warranty
For five (5) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
- Main Frame
3-Year Limited Warranty
For three (3) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
- Fixed-position Seat Post
13-Month Limited Warranty
For thirteen (13) months from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Electronic Assemblies, including:
-
Charger Assembly
-
Controller
-
Joystick
Main Frame Assemblies, including:
- Metal Seat Framing
Other Components, including:
-
Electrical Harnesses
-
Accessories
-
Anti-tip Forks
-
Front Riggings
-
Bearings and Bushings
-
Motor/Gearbox Assembly
-
Brakes (Electronic Function ONLY)
-
Caster Forks
-
Front Rigging Mounting Brackets
13-Month Warranty
The batteries are covered by a separate thirteen (13) month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.
Note: Starting from date of product delivery, battery charge must be maintained to ensure warranty coverage. For mobility products which are not used regularly, or during periods of storage prior to and after purchase date, batteries must be charged once a week, for 24 hours. Failure to do so will void battery warranty.
6-Month Warranty - Lithium Ion Batteries
Lithium-Ion batteries are covered by a separate six (6) month warranty, provided by the battery manufacturer. Batteries are not guaranteed by Pride.
Warranty Exclusions
This warranty does not extend to those items which may require replacement due to normal wear and tear, including:
-
ABD Plastic Shrouds
-
Brake Pade
-
Motor Brushers
-
Tires and Tubes
-
Upholstery and Seating
-
Fuses/Bulbs
-
Circumstances beyond the control of Pride
-
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized IN ADVANCE, by Pride Mobility Products
-
Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage caused by:
-
Contamination
-
Abuse, misuse, accident, or negligence
-
Battery fluid spillage or leakage
-
Commerical use or use other than normal
-
Improper operation, operation, maintenance, or storage
Note: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.
POWER CHAIRS/SCOOTERS
WARNING: This product can expose you to chemicals including lead and lead components, which is [are] known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/furniture.
“*Pride FDA Class II Medical Devices are designed to aid individuals with mobility impairments.
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
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World-class customer service.
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FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
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Every Mobility Product comes 95% assembled with very little assembly required.
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We guarantee that our prices are the lowest online.
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We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
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100% Secure Shopping
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We Value Your Privacy
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Trusted Brand Names
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Authorized Online Dealer
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Best Return Policy
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Free Shipping Every day
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Low Price Guarantee
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Satisfaction Guarantee
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Courteous Sales Experts
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Lucrative Affiliate Program
WORRIED ABOUT PRICE?
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We are an authorized dealer for our suppliers and we ship directly from their warehouse.
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With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
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We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
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We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we understand the importance of flexible payment options. That's why we offer two convenient financing choices to accommodate your budget: Klarna and Shop Pay, in partnership with Affirm, which allows for installment payments.
Our Financing Providers:
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Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
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Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
How to Apply for Financing:
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Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna and Shop Pay for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Jazzy Air 2 Empowering Chair JZAIR2 by Pride Mobility
Introducing the improved version of the Jazzy Air, the Jazzy Air 2! This new version comes with a power elevating seat that raises 12 inches in 11 seconds, which is 2 inches highers than the original Jazzy Air. One of the most impressive features about this elevating power chair is that it can lower and raise the unit while its in motion simultaneously.
Now, when you are trying to reach for something on a shelf, you can get to your desired elevation while you are heading towards it; as opposed to getting to the shelf, stopping, then elevating to that same position.
With this unique ability to raise and lower the seat while you’re in motion, the Jazzy Air 2 allows you to participate in the present like never before. When the seat is fully elevated, you can enjoy conversations with your loved ones face-to-face. Gone are the days of straining your neck upward to have a conversation.
With the Jazzy Air 2's sleek design, you will be sure to receive compliments on its beautiful design and state of the art elevating technology. Perhaps best of all, this unit is not only made by the biggest brand in the mobility industry, Pride Mobility, but it also comes with one of the best warranties in the industry.
Jazzy Air 2 Empowering Benefits & Features:
- High-back or solid seat pan, reclining sport seat. Seat features 2” of depth adjustment. Choice of 16”x16”-18”, 18”x18”-20”, 20”x20”-22”
- Angle, height and depth adjustable armrests
- Height adjustable headrest
- Newly re-designed lift features:
- 2” lower seat-to-floor height enables user to sit comfortably at standard table or desk
- Raises and lowers in 11 seconds by using the Air switch or VR2 joystick
- Additional features:
- Drives safely at 4 mph in the elevated position
- Integrated foot platform with rubber insert and 2”of adjustment for comfort in both the elevated and non-elevated positions
- Bright LED marker lights offers visibility in all environments
- Active-Trac® suspension with Mid-Wheel 6® Technology allows for maximum stability in the elevated and non-elevated positions
- Single-sided caster forks for enhanced maneuverability
- Under seat front storage compartment keeps your valuables accessible
**Pride FDA Class II Medical Devices are designed to aid individuals with mobility impairments
| Turning Radius: | 20.75" |
|---|---|
| Tire Type: | Solid |
| Ground Clearance | 1.00" |
| Top Speed: | 4.00 mph |
| Heaviest Piece: | 205.5 lbs. |
| Maximum Incline Rating: | 6 º |
| Battery Charge Distance: | 19.20 miles |
| Drive Type | Mid Wheel Drive |
| Foldable: | No |
| Disassembles: | No |
| Armrest Options: | Height Adjustable Width Adjustable |
| Legrest Options: | Footplate |
| Seat Options: | Power Elevating Seat Captain's Seat |
| Seat Widths: | 16"/18"/20"/22" |
| Seat Depths: | 16"/18"/20"/22" |
| Seat Height: | 21.25" to 33" |
| Seat to Floor Height | 21.25 |
| Maximum Seat to Floor Height: | 33" |
| Overall Width: | 23.19" |
| Overall Length: | 41.93". |
| Adjustable Angle Footplates | Yes |
| Frame Type | Standard Power |
| Batteries | 40 AH (pair) |
| Batteries Included | Yes |
| Battery Charger Type | Off Board |
| Drive Wheel Size | 10" |
| Caster Size: | 6" |
| Caster Type: | Solid |
| Base Weight: | 140.00 lbs |
| Standard Seat Weight: | 41.00 lbs |
| Battery Pack Weight: | 65.00 lbs |
| Weight Without Batteries: | 181.00 lbs |
| Suspension: | Yes |
| Expedited Shipping Available: | No |
| Product Weight: | 245 lbs. |
Warranty Information for the Jazzy Air 2 Extended Range
Warranty
5-Year Limited Warranty
For five (5) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
- Main Frame
3-Year Limited Warranty
For three (3) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
- Fixed-position Seat Post
13-Month Limited Warranty
For thirteen (13) months from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Electronic Assemblies, including:
-
Charger Assembly
-
Controller
-
Joystick
Main Frame Assemblies, including:
- Metal Seat Framing
Other Components, including:
-
Electrical Harnesses
-
Accessories
-
Anti-tip Forks
-
Front Riggings
-
Bearings and Bushings
-
Motor/Gearbox Assembly
-
Brakes (Electronic Function ONLY)
-
Caster Forks
-
Front Rigging Mounting Brackets
13-Month Warranty
The batteries are covered by a separate thirteen (13) month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.
Note: Starting from date of product delivery, battery charge must be maintained to ensure warranty coverage. For mobility products which are not used regularly, or during periods of storage prior to and after purchase date, batteries must be charged once a week, for 24 hours. Failure to do so will void battery warranty.
6-Month Warranty - Lithium Ion Batteries
Lithium-Ion batteries are covered by a separate six (6) month warranty, provided by the battery manufacturer. Batteries are not guaranteed by Pride.
Warranty Exclusions
This warranty does not extend to those items which may require replacement due to normal wear and tear, including:
-
ABD Plastic Shrouds
-
Brake Pade
-
Motor Brushers
-
Tires and Tubes
-
Upholstery and Seating
-
Fuses/Bulbs
-
Circumstances beyond the control of Pride
-
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized IN ADVANCE, by Pride Mobility Products
-
Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage caused by:
-
Contamination
-
Abuse, misuse, accident, or negligence
-
Battery fluid spillage or leakage
-
Commerical use or use other than normal
-
Improper operation, operation, maintenance, or storage
Note: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.
POWER CHAIRS/SCOOTERS
WARNING: This product can expose you to chemicals including lead and lead components, which is [are] known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/furniture.
“*Pride FDA Class II Medical Devices are designed to aid individuals with mobility impairments.
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
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World-class customer service.
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FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
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Every Mobility Product comes 95% assembled with very little assembly required.
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We guarantee that our prices are the lowest online.
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We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
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100% Secure Shopping
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We Value Your Privacy
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Trusted Brand Names
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Authorized Online Dealer
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Best Return Policy
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Free Shipping Every day
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Low Price Guarantee
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Satisfaction Guarantee
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Courteous Sales Experts
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Lucrative Affiliate Program
WORRIED ABOUT PRICE?
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We are an authorized dealer for our suppliers and we ship directly from their warehouse.
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With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
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We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
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We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we understand the importance of flexible payment options. That's why we offer two convenient financing choices to accommodate your budget: Klarna and Shop Pay, in partnership with Affirm, which allows for installment payments.
Our Financing Providers:
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Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
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Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
How to Apply for Financing:
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Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna and Shop Pay for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Need Help Choosing The Best Product For You?
Schedule a call with one our mobility experts and they will help you pick the right product for your needs.
Book A Call
QUESTIONS & ANSWERS
Ask a Question-
Are there any dealers in the Baltimore, MD area? My son lives in zip 21045. Can the dealer take a chair to my son?
We don't have a showroom in the Baltimore, MD area. However, this product would ship directly from Pride Mobility to you. This unit also comes with one year of in home service for the first year as well.
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This virus situation has hurt my credit, if i was to put 50% down would that help me get the rest financed
We have partnered with klarna to provide customers like you with an option to pay when and how you prefer to. Please read this to know more: https://www.electricwheelchairsusa.com/pages/financing
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What is the weight Limit of the occupant on the Jazzy 2? Thank You, Floyd. 8-29-20
This power wheelchair has a weight capacity of 300lbs.
- Brian -
Can this be done through insurance
I'm sorry, we do not accept insurance of Medicare. However, we do offer financing. You can view exactly how it works here:
https://www.electricwheelchairsusa.com/pages/financing
-Brian -
can you supply me with the address of someone that has the NEW JAZZY AIR 2.0. I would like to see one before I purchase. OR do you have a video of the chair being demonstated
Unfortunately, for security purposes, we cannot provide a previous customer's address. However, there is a video on the product page of the product being used.
-Brian -
Does the footplate fold up?
Yes, it does.
-Stacy -
Elchairsusa sell the jazzy air for 3799, which is 200 less than your prize.I see the difference in the name. The 3900is a pride jazzy 2 but you use the same reviews as you do on the lower priced chair. What's the real difference and are any of the air lift up models heavy duty? I AM going to buy me one !
Thank you for contacting us. The Jazzy Air seat elevates up to 10" in 16 seconds. However, the Jazzy Air 2 elevates up to 12" and takes just 11 seconds. Another big difference is that the Jazzy Air 2 can evelate while the unit is motion simultaneously. Where as the the Jazzy Air, you can only elevate when the unit is not in motion. Hope that helps and if you have any additional questions, feel free to call us at 800-682-9444.
-Stacy -
Height of chair seat from floor to normal sitting position
Normal seating position should be 21.25”
-Robert -
What is availability?
Hi there! Thank you for your question. I would like to inform you that there is a lead time, and if you place your order now, we will ship it to you by late May or early June. If your looking for an available unit now. We can definitely help you out.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST.
Pride Jazzy Air 2 Power Chair JZAIR2
the joystick is much too sensitive for a old lady, wish there was a way to desensitize it some
I CAN SHOP NOW WITHOUT ANY HELP AS I CAN REACH THE TOP SHELVES.
MY ANIMALS LOVE THE LIGHTS WISH THERE WAS MORE ON THE POWER CHAIR I LIKE BLING ONLY JOY OF BEING PARAPLEGIC. COLOR OF THE SHROUD WAS PERFECT IT MATCHES MY JEEP. PLEASE MORE LIGHTS THE NEXT MODEL.
One thing that I wish I would’ve known is that the seat is too hard for my bony behind. I cannot comfortably sit in it all day as I can in my old one which has a soft cushion.
My husband, Jack Combe, died on Christmas Day. He was never able to use his electric chair. I received permission to return the chair from Kellon Ambrose. He instructed me to email him when the chair was picked up, which I did.
Montie Kay Combe
Don't throw away your box/ crate it comes in. Will not be able to return. No such thing as a ,30day trial.Also. the " free threshold" with purchase doesn't come. I wouldn't even mind the restocking fee. If you know all this, you will love it!
