CALL US FOR OUR SPECIAL OFFERS 800-682-9444
EV Rider Spring Tilt-n-Space Manual Wheelchair - HW1
EV Rider Spring Tilt-n-Space Manual Wheelchair - HW1
Spring Tilt-n-Space Manual Wheelchair - HW1 by EV Rider
A Manual Wheelchair with a Lightweight Aluminum Frame
The EV Rider Spring Tilt-in-Space Wheelchair is a manually operated wheelchair, constructed with a durable aluminum frame and capable of carrying a maximum patient weight of 300 lb. (135 kg). The wheelchair's height-adjustable armrests, backrest, and push-bars enable it to accommodate the preferences of both patients and caregivers.
Reclining Functions
However, it is the tilt and recline functionality of the Tilt-n-Space that sets it apart from the standard mobility units. With a tilt range of -5 to 25 degrees and a recline range of 90 to 120 degrees, it provides comfort and safety to a variety of occupants, including people with developmental or degenerative neuromuscular disorders, patients recovering from spinal cord injuries, among other ailments.
Highly Adjustable to Meet Every Need
The ergonomic seat highlights an extendable, height-adjustable and detachable armrest system. In addition, the rear wheels are available 24", quick-release, and the seat width options are 18", and 22", accommodating various body sizes. The seat cushion is thick and comfortable. The front is a little over 3.5" in thickness and it slopes towards the back to a little over 3".
The Durable Choice
This EV Rider wheelchair is a heavy duty transport unit for everyday users. It includes convenient features such as easy to clean vinyl upholstery, swing away footrests and removable side arms along with flat-free tires for peace of mind.
EV Rider Spring Tilt-n-Space Benefits & Features:
- Supports up to 300 lbs
- weighs 84 lbs
- Available seat widths of 18", and 22"
- 24" quick release drive wheels
- Manually operated Tilt N Space
- Tilts up to 30 degrees
- Manual seat back reclining
- 6061 T4 aluminum frame
- Height adjustable & detachable armrests
- Elevating swing away leg rests
| Length | 45″ |
|---|---|
| Width | 27″ (16″ seat width) 27″ (18″ seat width) 31″ (22″ seat width) |
| Seatback Height | 22″ (16″ & 18″ seat widths) 24″ (22″ seat width) |
| Overall Height – at Minimum Tiller Height | N/A |
| Legroom – Floorboard Length x Width | 16-20″ |
| Deck Height – Floorboard to Floor | 4-8″ |
| Turning Radius | 39″ |
| Weight | 84 lbs |
| Seat Type | Rehab Seat |
| Seat – Width & Depth & Height | 16″ / 18″ / 22″ |
| Seat – Cushion Thickness | 4″ |
| Seat Height – Cushion to Deck | 16″ |
| Seat Height – Cushion to Floor | 22″ |
| Tire Type | Solid Tires |
| Rim Type Rear | Industrial Plastic |
| Rim Type Front | Industrial Plastic |
| Outside Diameter Rear | 24″ |
| Tire Width Rear | 1-3/8″ |
| Outside Diameter Front | 8″ |
| Tire Width Front | 2″ |
| Climbing Angle – Maximum Recommended | 6 degree |
| Load Capacity | 300 lbs |
| Colors | Silver |
| Elevating Leg Rests | Standard |
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge.
Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter).
The batteries that are purchased separately or in addition to the batteries provided with the scooter are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-N-Ride scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser. In the event replacement parts are sent to a customer or dealer, EV Rider may require any damaged or defective parts to be returned to EV Rider. Parts not returned to EV Rider will be billed to the customer or dealer.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes:
- 1. Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
- 2. Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
- 3. Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
- 4. Used other than for the purpose of the purchaser’s mobility.
- 5. Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
- 6. Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
-
World-class customer service.
-
FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
-
Every Mobility Product comes 95% assembled with very little assembly required.
-
We guarantee that our prices are the lowest online.
-
We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
-
100% Secure Shopping
-
We Value Your Privacy
-
Trusted Brand Names
-
Authorized Online Dealer
-
Best Return Policy
-
Free Shipping Every day
-
Low Price Guarantee
-
Satisfaction Guarantee
-
Courteous Sales Experts
-
Lucrative Affiliate Program
WORRIED ABOUT PRICE?
-
We are an authorized dealer for our suppliers and we ship directly from their warehouse.
-
With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
-
We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
Like us on Facebook
Follow us on Pinterest
We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
-
The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
-
This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
-
The item will need to be in stock from the competitors site that you’re submitting the information from
-
The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
-
The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
-
The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
-
The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we understand the importance of flexible payment options. That's why we offer two convenient financing choices to accommodate your budget: Klarna and Shop Pay, in partnership with Affirm, which allows for installment payments.
Our Financing Providers:
-
Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
-
Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
How to Apply for Financing:
-
Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna and Shop Pay for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Spring Tilt-n-Space Manual Wheelchair - HW1 by EV Rider
A Manual Wheelchair with a Lightweight Aluminum Frame
The EV Rider Spring Tilt-in-Space Wheelchair is a manually operated wheelchair, constructed with a durable aluminum frame and capable of carrying a maximum patient weight of 300 lb. (135 kg). The wheelchair's height-adjustable armrests, backrest, and push-bars enable it to accommodate the preferences of both patients and caregivers.
Reclining Functions
However, it is the tilt and recline functionality of the Tilt-n-Space that sets it apart from the standard mobility units. With a tilt range of -5 to 25 degrees and a recline range of 90 to 120 degrees, it provides comfort and safety to a variety of occupants, including people with developmental or degenerative neuromuscular disorders, patients recovering from spinal cord injuries, among other ailments.
Highly Adjustable to Meet Every Need
The ergonomic seat highlights an extendable, height-adjustable and detachable armrest system. In addition, the rear wheels are available 24", quick-release, and the seat width options are 18", and 22", accommodating various body sizes. The seat cushion is thick and comfortable. The front is a little over 3.5" in thickness and it slopes towards the back to a little over 3".
The Durable Choice
This EV Rider wheelchair is a heavy duty transport unit for everyday users. It includes convenient features such as easy to clean vinyl upholstery, swing away footrests and removable side arms along with flat-free tires for peace of mind.
EV Rider Spring Tilt-n-Space Benefits & Features:
- Supports up to 300 lbs
- weighs 84 lbs
- Available seat widths of 18", and 22"
- 24" quick release drive wheels
- Manually operated Tilt N Space
- Tilts up to 30 degrees
- Manual seat back reclining
- 6061 T4 aluminum frame
- Height adjustable & detachable armrests
- Elevating swing away leg rests
| Length | 45″ |
|---|---|
| Width | 27″ (16″ seat width) 27″ (18″ seat width) 31″ (22″ seat width) |
| Seatback Height | 22″ (16″ & 18″ seat widths) 24″ (22″ seat width) |
| Overall Height – at Minimum Tiller Height | N/A |
| Legroom – Floorboard Length x Width | 16-20″ |
| Deck Height – Floorboard to Floor | 4-8″ |
| Turning Radius | 39″ |
| Weight | 84 lbs |
| Seat Type | Rehab Seat |
| Seat – Width & Depth & Height | 16″ / 18″ / 22″ |
| Seat – Cushion Thickness | 4″ |
| Seat Height – Cushion to Deck | 16″ |
| Seat Height – Cushion to Floor | 22″ |
| Tire Type | Solid Tires |
| Rim Type Rear | Industrial Plastic |
| Rim Type Front | Industrial Plastic |
| Outside Diameter Rear | 24″ |
| Tire Width Rear | 1-3/8″ |
| Outside Diameter Front | 8″ |
| Tire Width Front | 2″ |
| Climbing Angle – Maximum Recommended | 6 degree |
| Load Capacity | 300 lbs |
| Colors | Silver |
| Elevating Leg Rests | Standard |
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge.
Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter).
The batteries that are purchased separately or in addition to the batteries provided with the scooter are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-N-Ride scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser. In the event replacement parts are sent to a customer or dealer, EV Rider may require any damaged or defective parts to be returned to EV Rider. Parts not returned to EV Rider will be billed to the customer or dealer.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes:
- 1. Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
- 2. Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
- 3. Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
- 4. Used other than for the purpose of the purchaser’s mobility.
- 5. Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
- 6. Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
-
World-class customer service.
-
FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
-
Every Mobility Product comes 95% assembled with very little assembly required.
-
We guarantee that our prices are the lowest online.
-
We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
-
100% Secure Shopping
-
We Value Your Privacy
-
Trusted Brand Names
-
Authorized Online Dealer
-
Best Return Policy
-
Free Shipping Every day
-
Low Price Guarantee
-
Satisfaction Guarantee
-
Courteous Sales Experts
-
Lucrative Affiliate Program
WORRIED ABOUT PRICE?
-
We are an authorized dealer for our suppliers and we ship directly from their warehouse.
-
With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
-
We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
Like us on Facebook
Follow us on Pinterest
We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
-
The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
-
This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
-
The item will need to be in stock from the competitors site that you’re submitting the information from
-
The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
-
The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
-
The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
-
The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we understand the importance of flexible payment options. That's why we offer two convenient financing choices to accommodate your budget: Klarna and Shop Pay, in partnership with Affirm, which allows for installment payments.
Our Financing Providers:
-
Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
-
Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
How to Apply for Financing:
-
Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna and Shop Pay for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Need Help Choosing The Best Product For You?
Schedule a call with one our mobility experts and they will help you pick the right product for your needs.
Book A Call
QUESTIONS & ANSWERS
Ask a Question-
Hi do you go thru medicare or private sale only?
Hi! Thank you for question! Unfortunately, we do not. However, we do offer financing.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST.
EV Rider Spring Tilt-n-Space Manual Wheelchair - HW1
After saving for a whole year, I should have read the reviews. Front tires are to soft require two or three people to get it moving. I will have to buy hard front tires. Recline won’t lock in place.
Great product, practical, functional and durable
My mother loves her new wheelchair that helps her sit erect. However, she developed a sore on her coccyx from the hard seat. Her facility replaced it with a softer one and she is healing nicely. There's a bit of a trick to make sure the leg supports lock in place. The wheelchair has brightened her mood and ours!
Haven’t really know the chairs durability yet, only because it hasn’t been used yet, but I’ll know soon as my wife gets out the hospital, it has a great design, looks amazing, just hope the durability matches.”thank you so very much USA wheelchairs!
But it packaging was done very well, and looks like a very wonderfully put together product, very beautiful designed chair, quality wise I’ll soon find out when my wife gets out the hospital.
