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EV Rider Transport AF+ Deluxe Folding Electric Scooter
EV Rider Transport AF+ Deluxe Folding Electric Scooter
Transport AF+ Deluxe Folding Electric Mobility Scooter by EV Rider
Do you find mobility scooters too heavy, but want one that is lightweight and easy to travel with? Perhaps you want a mobility scooter that you can take with you in your car, on a cruise ship, or on an airplane? These are common questions we get asked at Electric Wheelchairs USA and we have a unit that is the perfect solution, the EV Rider Transport AF+. This mobility scooter folds up easily, can be taken with you in your car, and brought on a cruise ships or airplanes because of its airline approved battery.
Spectacular Scooter
Things that we could not do before, limited to a large and heavy scooter that was difficult to put into an SUV, are now easily possible with this highly portable unit that is so light with handles so conveniently located.
REMOTE CONTROL FOLDING FEATURE:
Yep, that's right. The Transport AF+ can be folded and unfolded in just seconds with the push of a button. Sure there are some folding mobility scooters on the market today, but how many can fold and unfold without touching it? Not many. That's one of the best features of this mobility scooter.
If you have an injury that is prohibiting you from using your full strength, traveling with or folding your mobility scooter can be a true bare. Automatic folding scooters are beneficial when you are trying to put your scooter in your vehicle or store your unit away. That is because it is designed to be folded in a more compact shape, making this an easier task.
ONE OF THE LIGHTEST UNITS ON THE MARKET:
Including the battery, this unit weights just 44 lbs. EV Rider's goal was to design a portable unit that is one of the lightest on the market today. Operating off of a lithium battery and having a reinforced frame helps make this feat achievable.
Lifting this scooter with just one arm is easy to do and something that you will not find in other folding mobility scooters. The Transport AF+ can also be stored almost anywhere and can fit in the trunk of most automobiles with room to spare!
ELECTROMAGNETIC BRAKING SYSTEM:
Electromagnetic brakes are very safe. The way this works is when you let off the throttle on the unit, activates the braking system which is what we call a slow/hard stop. It is a safe way for the rider to stop by giving a smooth slow down to a gentle and effective stop.
EASY TO USE CONTROLS:
The Transport AF+ Deluxe is simple to operate. It accelerates with lever controls. When the right side lever (red color) is pulled towards you, the unit accelerates forward. Meanwhile, if you pull the left side lever (black color) towards you, the unit moves backwards in reverse.
In between the levers is a switch to turn on your headlight and tail lights. Right below that is the LED battery indicator. With all of these controls being centrally located, this unit is perfect for people with arm or wrist problems. In fact, it is possible to operate this unit with just one hand if you absolutely had to. It is really that simple!
DURABLE FLAT-FREE TIRES:
Many people are concerned with the tires on their mobility scooter going flat. With this mobility scooter, there is no need to worry about that because the tires on these units are flat free and do not require air. The front tire is slightly larger than the back two, so it is easier to tackle a rougher riding surface. Pair that with its ability to make tight turns, the tires on this unit are perfect for maneuverability.
INTERESTED IN HEARING WHAT ONE OF OUR CUSTOMERS HAS TO SAY:
We’re proud of our high-quality products and services, and most proud of the value we’ve delivered to the customers. We can say all we like about our products and services but the only people whose opinions we value – and learn from – are our customers. At Electric Wheelchairs USA, customer satisfaction is our ultimate goal. Watch this video from one of our satisfied customers.
EV Rider Transport AF+ Deluxe Benefits & Features:
- Automatic Folding and Unfolding with the press of a remote key FOB key
- Backup folding and unfolding button located on the rear of the scooter
- Long lasting lithium battery
- Ultra lightweight only weighing 49 pounds
- LED Headlight for nighttime visibility while on strolls
- Height adjustable tiller, key ignition, dual ambidextrous throttle
- Emergency battery jumper cable for quick charging
- European CE Certified, and FDA Certified
- Supports up to 250 lbs and can travel up to 10 miles per charge
| Overall Length | 33.5″ |
|---|---|
| Overall Width | 16.5″ |
| Overall Height – at Maximum Tiller Height | 33.5″ |
| Overall Height – at Minimum Tiller Height | 30″ |
| Legroom – Floorboard Length x Width | 17″ |
| Deck Height – Floorboard to Floor | 4.8″ |
| Ground Clearance | 1.4″ |
| Turning Radius | 31″ |
| Folded Overall Length | 30” |
| Folded Overall Width | 16.5″ |
| Folded Overall Height | 17.7” |
| Weight with 25.2V 10.5Ah Li Ion Battery | 49 lbs |
| Seat Type | Folding Mobility Seat |
| Seat – Width & Depth & Height | 15″ W x 12″ Depth x 9″H |
| Seat – Cushion Thickness | 1″ |
| Seat Height – Cushion to Deck | 15″ |
| Seat Height – Cushion to Floor | 19.7″ |
| Tire Type | Solid Tires |
| Rim Type Rear | Industrial Plastic |
| Rim Type Front | Industrial Plastic |
| OEM Spec Rear | N/A |
| Outside Diameter Rear | 8″ |
| Tire Width Rear | 2″ |
| OEM Spec Front | N/A |
| Outside Diameter Front | 6” |
| Tire Width Front | 1.4″ |
| Battery Type | 25.2V 10.05Ah Lithium Ion x1 (included) |
| Brake System | Electromagnetic |
| Climbing Angle – Maximum Recommended | 3 degree |
| Charger Type | Off Board Li-Ion Charger 2.5 Amp 24 VDC, input: 110/240 Vac |
| Charging Time | 4 – 6 hrs |
| Controller | Dynamic R‐Series 50A |
| Driving Range | Up to 10 miles* |
| Load Capacity | 250 Lbs |
| Motor & Drive Location | 180 watt 24 volt |
| *Speed – Maximum | up to 3.8 mph * |
| Colors | Blue, Copper, Burgundy, Silver |
| Tiller Type | T-Shape Type |
| Throttle Control Type | Pot Meter |
| Anti-Tipper Wheels-Rear | Rear Casters – Standard |
Warranty:
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any part or electronic component of the Scooter or charger is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required.
For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.
6 MONTHS LIMITED WARRANTY
All spare parts carry a six month limited warranty from the day of sale. This includes replacement batteries and chargers sold separately from the original scooter purchase.
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
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World-class customer service.
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FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
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Every Mobility Product comes 95% assembled with very little assembly required.
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We guarantee that our prices are the lowest online.
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We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
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100% Secure Shopping
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We Value Your Privacy
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Trusted Brand Names
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Authorized Online Dealer
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Best Return Policy
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Free Shipping Every day
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Low Price Guarantee
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Satisfaction Guarantee
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Courteous Sales Experts
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Lucrative Affiliate Program
WORRIED ABOUT PRICE?
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We are an authorized dealer for our suppliers and we ship directly from their warehouse.
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With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
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We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
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We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we understand the importance of flexible payment options. That's why we offer two convenient financing choices to accommodate your budget: Klarna and Shop Pay, in partnership with Affirm, which allows for installment payments.
Our Financing Providers:
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Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
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Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
How to Apply for Financing:
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Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna and Shop Pay for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Transport AF+ Deluxe Folding Electric Mobility Scooter by EV Rider
Do you find mobility scooters too heavy, but want one that is lightweight and easy to travel with? Perhaps you want a mobility scooter that you can take with you in your car, on a cruise ship, or on an airplane? These are common questions we get asked at Electric Wheelchairs USA and we have a unit that is the perfect solution, the EV Rider Transport AF+. This mobility scooter folds up easily, can be taken with you in your car, and brought on a cruise ships or airplanes because of its airline approved battery.
Spectacular Scooter
Things that we could not do before, limited to a large and heavy scooter that was difficult to put into an SUV, are now easily possible with this highly portable unit that is so light with handles so conveniently located.
REMOTE CONTROL FOLDING FEATURE:
Yep, that's right. The Transport AF+ can be folded and unfolded in just seconds with the push of a button. Sure there are some folding mobility scooters on the market today, but how many can fold and unfold without touching it? Not many. That's one of the best features of this mobility scooter.
If you have an injury that is prohibiting you from using your full strength, traveling with or folding your mobility scooter can be a true bare. Automatic folding scooters are beneficial when you are trying to put your scooter in your vehicle or store your unit away. That is because it is designed to be folded in a more compact shape, making this an easier task.
ONE OF THE LIGHTEST UNITS ON THE MARKET:
Including the battery, this unit weights just 44 lbs. EV Rider's goal was to design a portable unit that is one of the lightest on the market today. Operating off of a lithium battery and having a reinforced frame helps make this feat achievable.
Lifting this scooter with just one arm is easy to do and something that you will not find in other folding mobility scooters. The Transport AF+ can also be stored almost anywhere and can fit in the trunk of most automobiles with room to spare!
ELECTROMAGNETIC BRAKING SYSTEM:
Electromagnetic brakes are very safe. The way this works is when you let off the throttle on the unit, activates the braking system which is what we call a slow/hard stop. It is a safe way for the rider to stop by giving a smooth slow down to a gentle and effective stop.
EASY TO USE CONTROLS:
The Transport AF+ Deluxe is simple to operate. It accelerates with lever controls. When the right side lever (red color) is pulled towards you, the unit accelerates forward. Meanwhile, if you pull the left side lever (black color) towards you, the unit moves backwards in reverse.
In between the levers is a switch to turn on your headlight and tail lights. Right below that is the LED battery indicator. With all of these controls being centrally located, this unit is perfect for people with arm or wrist problems. In fact, it is possible to operate this unit with just one hand if you absolutely had to. It is really that simple!
DURABLE FLAT-FREE TIRES:
Many people are concerned with the tires on their mobility scooter going flat. With this mobility scooter, there is no need to worry about that because the tires on these units are flat free and do not require air. The front tire is slightly larger than the back two, so it is easier to tackle a rougher riding surface. Pair that with its ability to make tight turns, the tires on this unit are perfect for maneuverability.
INTERESTED IN HEARING WHAT ONE OF OUR CUSTOMERS HAS TO SAY:
We’re proud of our high-quality products and services, and most proud of the value we’ve delivered to the customers. We can say all we like about our products and services but the only people whose opinions we value – and learn from – are our customers. At Electric Wheelchairs USA, customer satisfaction is our ultimate goal. Watch this video from one of our satisfied customers.
EV Rider Transport AF+ Deluxe Benefits & Features:
- Automatic Folding and Unfolding with the press of a remote key FOB key
- Backup folding and unfolding button located on the rear of the scooter
- Long lasting lithium battery
- Ultra lightweight only weighing 49 pounds
- LED Headlight for nighttime visibility while on strolls
- Height adjustable tiller, key ignition, dual ambidextrous throttle
- Emergency battery jumper cable for quick charging
- European CE Certified, and FDA Certified
- Supports up to 250 lbs and can travel up to 10 miles per charge
| Overall Length | 33.5″ |
|---|---|
| Overall Width | 16.5″ |
| Overall Height – at Maximum Tiller Height | 33.5″ |
| Overall Height – at Minimum Tiller Height | 30″ |
| Legroom – Floorboard Length x Width | 17″ |
| Deck Height – Floorboard to Floor | 4.8″ |
| Ground Clearance | 1.4″ |
| Turning Radius | 31″ |
| Folded Overall Length | 30” |
| Folded Overall Width | 16.5″ |
| Folded Overall Height | 17.7” |
| Weight with 25.2V 10.5Ah Li Ion Battery | 49 lbs |
| Seat Type | Folding Mobility Seat |
| Seat – Width & Depth & Height | 15″ W x 12″ Depth x 9″H |
| Seat – Cushion Thickness | 1″ |
| Seat Height – Cushion to Deck | 15″ |
| Seat Height – Cushion to Floor | 19.7″ |
| Tire Type | Solid Tires |
| Rim Type Rear | Industrial Plastic |
| Rim Type Front | Industrial Plastic |
| OEM Spec Rear | N/A |
| Outside Diameter Rear | 8″ |
| Tire Width Rear | 2″ |
| OEM Spec Front | N/A |
| Outside Diameter Front | 6” |
| Tire Width Front | 1.4″ |
| Battery Type | 25.2V 10.05Ah Lithium Ion x1 (included) |
| Brake System | Electromagnetic |
| Climbing Angle – Maximum Recommended | 3 degree |
| Charger Type | Off Board Li-Ion Charger 2.5 Amp 24 VDC, input: 110/240 Vac |
| Charging Time | 4 – 6 hrs |
| Controller | Dynamic R‐Series 50A |
| Driving Range | Up to 10 miles* |
| Load Capacity | 250 Lbs |
| Motor & Drive Location | 180 watt 24 volt |
| *Speed – Maximum | up to 3.8 mph * |
| Colors | Blue, Copper, Burgundy, Silver |
| Tiller Type | T-Shape Type |
| Throttle Control Type | Pot Meter |
| Anti-Tipper Wheels-Rear | Rear Casters – Standard |
Warranty:
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any part or electronic component of the Scooter or charger is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required.
For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.
6 MONTHS LIMITED WARRANTY
All spare parts carry a six month limited warranty from the day of sale. This includes replacement batteries and chargers sold separately from the original scooter purchase.
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
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World-class customer service.
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FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
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Every Mobility Product comes 95% assembled with very little assembly required.
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We guarantee that our prices are the lowest online.
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We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
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100% Secure Shopping
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We Value Your Privacy
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Trusted Brand Names
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Authorized Online Dealer
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Best Return Policy
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Free Shipping Every day
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Low Price Guarantee
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Satisfaction Guarantee
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Courteous Sales Experts
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Lucrative Affiliate Program
WORRIED ABOUT PRICE?
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We are an authorized dealer for our suppliers and we ship directly from their warehouse.
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With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
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We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
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We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we understand the importance of flexible payment options. That's why we offer two convenient financing choices to accommodate your budget: Klarna and Shop Pay, in partnership with Affirm, which allows for installment payments.
Our Financing Providers:
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Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
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Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
How to Apply for Financing:
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Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna and Shop Pay for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Need Help Choosing The Best Product For You?
Schedule a call with one our mobility experts and they will help you pick the right product for your needs.
Book A Call
QUESTIONS & ANSWERS
Ask a Question-
How long is battery use before you need to charge it?
You can travel up to 10 to 15 miles on a single charge.
- Brian -
Do you sell accessories like baskets or cup holders for this scooter?
A free bag and a cup holder is included when you purchase this scooter. We do not sell them separately.
- Brian -
Is it already assembled once delivered? It’s ready to use right away?
Yes, this unit arrives assembled.
-Brian -
What is the top weight it will hold?
It can hold up to 250 lbs.
- Brian -
How much does it weigh?
The overall weight of this product is 44 lbs
- Brian -
Do you except Medicare
We do not accept Medicare. However, We do have financing. You can more about it using the following link: https://www.electricwheelchairsusa.com/pages/financing
- Brian -
What is your delivery time? My zip code 55616.
Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been processed.
-Brian -
When will have more in stock
These are in stock and you can order today.
-Brian -
No sales tax & free shipping, are there any extra charges?
No there is not. At this time, we currently only charge sales tax in the state of Maryland. If you are outside the state of Maryland, the price you see on the screen is the price you pay.
-Brian -
when delivered is it completely assembled ?
Yes, you simply have to attach the battery.
-Stacy -
How much does the battery weigh for model S19AF EVRider folding scooter?
The battery on this unit weighs around 6 lbs.
-Brian -
6.8 miles doesnt seem that far if traveling abroad. Can you buy a spare battery to keep in case of emergencies
Yes, you can purchase an additional battery for this unit. Give us a call at 800-682-9444 and one of our agents will be happy to assist you.
-Stacy -
Im around 315lbs do you have that weight compacdy
If you are looking for a folding scooter with a weight capacity that will work for you. We do have one you should check out:
https://www.electricwheelchairsusa.com/collections/bariatric-mobility-scooters/products/freerider-usa-luggie-super-4-wheel-foldable-travel-bariatric-scooter
-Stacy -
Good morning, I have a EV Rider but my battery cover is stolen. Is it possible to buy a second hand cover or a new one. Can you help me also where i can buy it?
Thank you for reaching out to us! We're sorry to hear about the situation with your EV Rider Transport AF+ Deluxe Folding Electric Scooter's battery cover. No worries, we're here to help! You can contact us at 800-682-9444, and our dedicated team will be more than happy to assist you with the replacement part you need. Whether it's a new cover or a second-hand option, we've got you covered. Reach out to us, and let's get your scooter back in top shape! We look forward to helping you soon.
If you have any other questions or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST.
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Can you take it on a plane
Absolutely! The EV Rider Transport AF+ Deluxe Folding Electric Scooter is designed to be airline approved, making it a fantastic choice for travelers. Its convenient folding feature and compliance with airline regulations ensure you can take it with you on your journeys hassle-free. You'll enjoy the freedom and convenience this scooter offers while traveling. If you have any more questions or need further assistance, feel free to ask!
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST.
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Did you take insurance for the scooters
Thank you for reaching out to us regarding our mobility device. Unfortunately, we do not accept insurance but we do offer financing options to help make our products more accessible and affordable for our customers. Our financing program allows you to pay for your purchase over time, with flexible payment plans to fit your budget. You can learn more about our financing options by visiting our website at https://www.electricwheelchairsusa.com/pages/financing.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST. -
Do you ship to New Zealand. Is there any issue charging the battery in New Zealand
Thank you for reaching out to us. We appreciate your interest in our products. While we are currently only able to offer shipping within the contiguous 48 states of the United States, we do have an option that may work for you. We can ship your order to any freight forwarder of your choice within the USA. This way, you can still receive your order and make arrangements for it to be shipped to your desired location. Please let us know if you require any further assistance or have any questions. Thank you again for considering us.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST.
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Do you have a Canadian distributor and if so their website???
Hello. Thank you for your inquiry. Regrettably, we don't have a Canadian distributor at the moment. However, you can still place an order with us! Although our current shipping is limited to the contiguous 48 states of the United States, we have a solution that might suit your needs. We can ship your order to a freight forwarder of your choosing within the USA. This will enable you to receive your order and then arrange for it to be forwarded to your desired Canadian location.
While we understand this might not be ideal, we're committed to helping you get our products in the most convenient way possible.If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST.
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Do these ever go on sale? And why only a 6 month warranty
Hello. Thank you for the question! You may call us at 800-682-9444, we can offer you huge discounts that you may enjoy! We are pleased to offer you a comprehensive warranty for your EV Rider product, ensuring your satisfaction and peace of mind.
THREE-YEAR LIMITED WARRANTY:
Enjoy three (3) years of coverage from the date of purchase on all structural frame components, including the platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY:
For one (1) year from the date of purchase, we stand behind the quality of our Scooter and charger. If any part or electronic component is found to be defective in material and/or workmanship upon examination, we will repair or replace it, at EV Rider, LLC's discretion, free of charge. Please note that labor charges are not included, and the purchaser is responsible for delivering the product to the authorized repair facility. To initiate warranty service, kindly reach out to the dealer/company from whom you purchased your EV Rider product. For processing, satisfactory proof of purchase, serial number, and the date of purchase are always required.
6 MONTHS LIMITED WARRANTY:
All spare parts come with a six-month limited warranty from the day of sale. This includes replacement batteries and chargers that were purchased separately from the original scooter purchase.If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST.
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Cost of delivery charge to uk
Thank you for reaching out to us. We appreciate your interest in our products. While we are currently only able to offer shipping within the contiguous 48 states of the United States, we do have an option that may work for you. We can ship your order to any freight forwarder of your choice within the USA. This way, you can still receive your order and make arrangements for it to be shipped to your desired location. Please let us know if you require any further assistance or have any questions. Thank you again for considering us.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST. -
do you have to remove the battery to fold the scooter. Do you have one like this that has arms. Please let me hear from you as I am interested in the scooter
Hi! Thank you for your question. You don't need to remove the battery when folding the scooter. However, I regret to inform you that this particular scooter does not have armrests. But don't worry, we have other scooters available that do offer armrests. You can check them out using the link below:
https://www.electricwheelchairsusa.com/products/ev-rider-transport-plus-folding-mobility-scooter
https://www.electricwheelchairsusa.com/products/ev-rider-teqno-af-folding-mobility-scooter
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST. -
do you have to remove the battery before you fold the scooter. I am interested in the easy rider does it fold automatic ?
Hello, thank you for the question! ! That's correct! You don't need to remove the battery when folding the scooter. If you're referring to the EV Rider unit, then you're absolutely right! This particular model folds automatically with just one push of a button. It's incredibly convenient and user-friendly
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST. -
do you have to remove the battery before you fold it does it fold automatic can I get it with arms . Does the seat turn for easy on and off
Hello, Thank you for the question! Firstly, you don't need to remove the battery when folding the scooter. It can be folded without any requirement to detach the battery.
Unfortunately, I must inform you that this particular unit does not come equipped with armrests. However, the folding process of the seat is quite straightforward and simple. All you have to do is fold it down.Please see the link to watch the product review video: https://www.electricwheelchairsusa.com/products/ev-rider-transport-af-deluxe-folding-electric-scooter
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST. -
We are in Brooklyn NY. Where is the nearest showroom where we can see the electric scooters?
Hi! Thank you for your inquiry. While we do not currently have a physical store, we want to assure you that all of our products are shipped directly from the manufacturer. We take pride in providing our customers with high-quality products that are covered under the manufacturer's warranty. This means you can have peace of mind knowing that you are purchasing a reliable and durable product. Thank you for considering us for your needs, and we look forward to providing you with excellent service and products in the future.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST. -
How much will an extra battery cost?
Hi! Thank you for your question. You may call us at 800-682-9444. We will be more than happy to assis you on your inquiry for the extra battery.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST. -
I am 4 feet 7 inches tall and would like to know if this scooter will be a comfortable fit.
Hello! Thank you for your inquiry. Certainly! This unit is designed to accommodate your height.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST. -
Your fastest
Hi! Thank you for your question. The top speed of EV Rider Transport AF+ Deluxe Folding Electric Scooter is up to 3.8MPH.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682.9444. We are here 7 days a week from 8AM to 8PM EST.
EV Rider Transport AF+ Deluxe Folding Electric Scooter
Awesome!! Everyone stops and asks me where I got this from!
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Lightweight very portable excellent quality
So convenient
