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Merits Health P327 Vision Super Power Bariatric Chair - 450lbs
Merits Health P327 Vision Super Power Bariatric Electric Wheelchair - 450lbs
Are you searching for a heavy duty mid-wheel drive power wheelchair that offers large weight capacity, but doesn't lack in performance? Well you are looking at one of the best mid-wheel chairs on the market today, the Merits P327 Vision Super.
It is designed with a reinforced frame and comes with powerful in-line motors, which makes it perfect for driving around tight corners and navigating through tight spaces. If you need a heavy duty power chair that can be used indoors or outdoors, this is the chair.
HIGH WEIGHT CAPACITY & COMFORTABLE CAPTAIN'S CHAIR:
This power wheelchair has a solid, sturdy frame that can support up to 450 lbs of weight, making it one of the more heavy duty units on the market today. The ultra cushioned captain's chair offers 3 different sizes of width: 20", 22" and 24". Not only that, the seat can also recline back; something that is very rare for a seat size that is this large.
Another added feature of this chair is that the armrests flip up for each entry or exit of the seat and they also extend outward to give you more a seating area.
TIGHT TURNING RADIUS & FULL SUSPENSION:
One of the more impressive features on this unit is that it offers a turning radius of just under 21", so maneuvering around corners and through crowds of people is a breeze. The P327 also comes standard with both front and rear suspension to ensure you have one of the smoothest rides possible. Pair that with the 12" pneumatic tires and you can traverse most types or terrain with ease.
OPTIONAL ELEVATING SEAT:
One thing that makes this power chair different is that it comes with an option power elevating seat that raises the seat on the chair 10". This comes in handy when you are trying to get to tall counters, reach high up on shelves, or simply get to things that once seemed out of reach. Important to note, this option is only available with the 20" wide seat and decreases the weight capacity to 400 lbs.
FAST SPEED & LONG BATTERY RANGE:
Another feature that sets this unit apart from others in its class is that it offers a top speed of 5 mph, which is slightly faster than what you would find on the market. Also, depending on the user's weight, the battery range for this bariatric power chair is 15-20 miles on a single charge, so you shouldn't have an issue when you are out and about all day.
Perhaps one of the biggest benefits of this power wheelchair is that it is made by Merit's Health Products, who is one of the leading brands in the mobility industry and has a proven track record.
Merits Health P327 Vision Benefits & Features:
- Weight capacity: 450lbs
- Real mid-wheel drive design for tight space maneuverability
- Duel in-line motors for enhanced efficiency, torque, range and performance
- Full front and rear suspension for easy obstacle climb and enhanced performance on varied terrain
- 12" knobby tires and optimum weight distribution provide superior traction
- Dynamic Shark fully programmable controller
- Off board charger and 4-post seat with semi-reclining backrest
- NF-22 batteries for maximum range (battery not included)
- No rear tipping on footplate standing (up to 300-lbs)
- Note: Units with seat elevators (power seats) are 400 lb. weight capacity
Turning Radius: | 20.70" |
---|---|
Tire Type: | Solid |
Ground Clearance: | 2.20" |
Top Speed: | 5.00 mph |
Heaviest Piece: | 121 lbs. |
Maximum Incline Rating: | 8 º |
Battery Charge Distance: | 20.00 miles |
Drive Type: | Mid Wheel Drive |
Foldable | No |
Disassembles: | No |
Armrest Options: | Height Adjustable Flip-Back Width Adjustable |
Legrest Options: | Footplate Upgradable Elevating Legrests |
Seat Options: | High-Back Seat Power Elevating Seat |
Seat Widths: | 22" |
Seat Depths: | 20" |
Back Height: | 20" |
Seat to Floor Height: | 23.2 |
Overall Width: | 27.20" |
Overall Length: | 35.4" |
Joystick Options: | Right/Left/Swing-Away |
Adjustable Hanger Brackets: | No |
Frame Type: | Heavy-duty |
Batteries: | Two 12V, Group 22 |
Batteries Included: | Yes |
Battery Charger Type: | Off Board |
Drive Wheel Size: | 12" |
Caster Size: | 6" |
Rear Caster Size: | 6" |
Caster Type: | Solid |
Base Weight: | 121.00 lbs. |
Standard Seat Weight: | 46.00 lbs |
Battery Pack Weight: | 76.00 lbs. |
Weight Without Batteries: | 205.00 lbs. |
Controller Type: | Dynamic Shark 60A |
Handles Thresholds of 2" or More: | Yes |
Expedited Shipping Available: | No |
Handles Thresholds of 2" or Less: | Yes |
Product Weight: | 243 lbs. |
Box 1 | |
Shipping Weight: | 271.00 lbs. |
Length | 43.00" |
Width: | 29.00" |
Height: | 27.00" |
Warranty Information for the Vision Super Heavy Duty Power Chair
Power Chair Warranty – Lifetime Limited
Merits Health Products, Inc. warrants the main frame against defects in material and workmanship for the lifetime expectancy of this power chair (5 years).
For one (1) year from the date of purchase, Merits will replace at their option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative in the material or workmanship: Electronic controllers, harnesses, chargers, motors. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty.
Warranty exclusions: Tires, plastic or rubber parts, upholstery/armpads, painted surfaces, seating, bearings.
Merits Health Products, Inc. will repair or replace parts as required, provided that an authorization for such return has been acquired by an established dealer and that the part or parts in question are returned fully insured with freight prepaid to us within the prescribed period of warranty. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty.
Merits Health Products, Inc will not warranty any parts damaged by improper installation and/or repair on the part of the individual owner’s neglect, accident or misuse, nor those parts altered or serviced by an agency not authorized by us.
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
-
World-class customer service.
-
FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
-
Every Mobility Product comes 95% assembled with very little assembly required.
-
We guarantee that our prices are the lowest online.
-
We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
-
100% Secure Shopping
-
We Value Your Privacy
-
Trusted Brand Names
-
Authorized Online Dealer
-
Best Return Policy
-
Free Shipping Every day
-
Low Price Guarantee
-
Satisfaction Guarantee
-
Courteous Sales Experts
-
Lucrative Affiliate Program
WORRIED ABOUT PRICE?
-
We are an authorized dealer for our suppliers and we ship directly from their warehouse.
-
With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
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We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
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We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we understand the importance of flexible payment options. That's why we offer two convenient financing choices to accommodate your budget: Klarna and Shop Pay, in partnership with Affirm, which allows for installment payments.
Our Financing Providers:
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Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
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Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
How to Apply for Financing:
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Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna and Shop Pay for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Merits Health P327 Vision Super Power Bariatric Electric Wheelchair - 450lbs
Are you searching for a heavy duty mid-wheel drive power wheelchair that offers large weight capacity, but doesn't lack in performance? Well you are looking at one of the best mid-wheel chairs on the market today, the Merits P327 Vision Super.
It is designed with a reinforced frame and comes with powerful in-line motors, which makes it perfect for driving around tight corners and navigating through tight spaces. If you need a heavy duty power chair that can be used indoors or outdoors, this is the chair.
HIGH WEIGHT CAPACITY & COMFORTABLE CAPTAIN'S CHAIR:
This power wheelchair has a solid, sturdy frame that can support up to 450 lbs of weight, making it one of the more heavy duty units on the market today. The ultra cushioned captain's chair offers 3 different sizes of width: 20", 22" and 24". Not only that, the seat can also recline back; something that is very rare for a seat size that is this large.
Another added feature of this chair is that the armrests flip up for each entry or exit of the seat and they also extend outward to give you more a seating area.
TIGHT TURNING RADIUS & FULL SUSPENSION:
One of the more impressive features on this unit is that it offers a turning radius of just under 21", so maneuvering around corners and through crowds of people is a breeze. The P327 also comes standard with both front and rear suspension to ensure you have one of the smoothest rides possible. Pair that with the 12" pneumatic tires and you can traverse most types or terrain with ease.
OPTIONAL ELEVATING SEAT:
One thing that makes this power chair different is that it comes with an option power elevating seat that raises the seat on the chair 10". This comes in handy when you are trying to get to tall counters, reach high up on shelves, or simply get to things that once seemed out of reach. Important to note, this option is only available with the 20" wide seat and decreases the weight capacity to 400 lbs.
FAST SPEED & LONG BATTERY RANGE:
Another feature that sets this unit apart from others in its class is that it offers a top speed of 5 mph, which is slightly faster than what you would find on the market. Also, depending on the user's weight, the battery range for this bariatric power chair is 15-20 miles on a single charge, so you shouldn't have an issue when you are out and about all day.
Perhaps one of the biggest benefits of this power wheelchair is that it is made by Merit's Health Products, who is one of the leading brands in the mobility industry and has a proven track record.
Merits Health P327 Vision Benefits & Features:
- Weight capacity: 450lbs
- Real mid-wheel drive design for tight space maneuverability
- Duel in-line motors for enhanced efficiency, torque, range and performance
- Full front and rear suspension for easy obstacle climb and enhanced performance on varied terrain
- 12" knobby tires and optimum weight distribution provide superior traction
- Dynamic Shark fully programmable controller
- Off board charger and 4-post seat with semi-reclining backrest
- NF-22 batteries for maximum range (battery not included)
- No rear tipping on footplate standing (up to 300-lbs)
- Note: Units with seat elevators (power seats) are 400 lb. weight capacity
Turning Radius: | 20.70" |
---|---|
Tire Type: | Solid |
Ground Clearance: | 2.20" |
Top Speed: | 5.00 mph |
Heaviest Piece: | 121 lbs. |
Maximum Incline Rating: | 8 º |
Battery Charge Distance: | 20.00 miles |
Drive Type: | Mid Wheel Drive |
Foldable | No |
Disassembles: | No |
Armrest Options: | Height Adjustable Flip-Back Width Adjustable |
Legrest Options: | Footplate Upgradable Elevating Legrests |
Seat Options: | High-Back Seat Power Elevating Seat |
Seat Widths: | 22" |
Seat Depths: | 20" |
Back Height: | 20" |
Seat to Floor Height: | 23.2 |
Overall Width: | 27.20" |
Overall Length: | 35.4" |
Joystick Options: | Right/Left/Swing-Away |
Adjustable Hanger Brackets: | No |
Frame Type: | Heavy-duty |
Batteries: | Two 12V, Group 22 |
Batteries Included: | Yes |
Battery Charger Type: | Off Board |
Drive Wheel Size: | 12" |
Caster Size: | 6" |
Rear Caster Size: | 6" |
Caster Type: | Solid |
Base Weight: | 121.00 lbs. |
Standard Seat Weight: | 46.00 lbs |
Battery Pack Weight: | 76.00 lbs. |
Weight Without Batteries: | 205.00 lbs. |
Controller Type: | Dynamic Shark 60A |
Handles Thresholds of 2" or More: | Yes |
Expedited Shipping Available: | No |
Handles Thresholds of 2" or Less: | Yes |
Product Weight: | 243 lbs. |
Box 1 | |
Shipping Weight: | 271.00 lbs. |
Length | 43.00" |
Width: | 29.00" |
Height: | 27.00" |
Warranty Information for the Vision Super Heavy Duty Power Chair
Power Chair Warranty – Lifetime Limited
Merits Health Products, Inc. warrants the main frame against defects in material and workmanship for the lifetime expectancy of this power chair (5 years).
For one (1) year from the date of purchase, Merits will replace at their option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative in the material or workmanship: Electronic controllers, harnesses, chargers, motors. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty.
Warranty exclusions: Tires, plastic or rubber parts, upholstery/armpads, painted surfaces, seating, bearings.
Merits Health Products, Inc. will repair or replace parts as required, provided that an authorization for such return has been acquired by an established dealer and that the part or parts in question are returned fully insured with freight prepaid to us within the prescribed period of warranty. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty.
Merits Health Products, Inc will not warranty any parts damaged by improper installation and/or repair on the part of the individual owner’s neglect, accident or misuse, nor those parts altered or serviced by an agency not authorized by us.
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
-
World-class customer service.
-
FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
-
Every Mobility Product comes 95% assembled with very little assembly required.
-
We guarantee that our prices are the lowest online.
-
We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
-
100% Secure Shopping
-
We Value Your Privacy
-
Trusted Brand Names
-
Authorized Online Dealer
-
Best Return Policy
-
Free Shipping Every day
-
Low Price Guarantee
-
Satisfaction Guarantee
-
Courteous Sales Experts
-
Lucrative Affiliate Program
WORRIED ABOUT PRICE?
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We are an authorized dealer for our suppliers and we ship directly from their warehouse.
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With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
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We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
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We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we understand the importance of flexible payment options. That's why we offer two convenient financing choices to accommodate your budget: Klarna and Shop Pay, in partnership with Affirm, which allows for installment payments.
Our Financing Providers:
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Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
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Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
How to Apply for Financing:
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Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna and Shop Pay for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Need Help Choosing The Best Product For You?
Schedule a call with one our mobility experts and they will help you pick the right product for your needs.
Book A CallMerits Health P327 Vision Super Power Bariatric Chair - 450lbs
Overall very good. I love the max height! I need the footplate to raise up higher. I have very short legs! A smaller footplate that doesn't stick out so far would be a great option. Chair does not maintain consistent speed. It slows down when cornering and abruptly speeds up again when the chair straightens out.
great
They said will ship in 8 days but my order shipped out in two days,great job. The delivery driver was very helpful.
Only problem I have was that I was suppose to receive a free cup holder and a arm bag holder. It was not with the chair! Going to call and see what happens.
I was very pleased with your company from my first inquires to making my purchase. Very professional and helpful. Was very impressed that no matter when I called I received a person who was easy to understand and was knowledgeable about your products. Even email on weekends was answered promptly. Wheelchair is great and my brother is so excited to have it.
I'm a proud owner of the 327 power wheelchair I've had for 4 years If u want a chair that is reliable,comfortable seat and easy to control. this P327 Vision Super Power Wheelchair is great!